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return policy

Returns for Store Credit Only:

  • Returns are accepted for store credit only.
  • Our return policy lasts 30 days from the date of delivery. If 30 days have passed since receiving your order, we cannot offer a return or exchange.
  • Returns must be unused and in the same condition in which they were received.

Final Sale Items:

  • Any item purchased at a discounted rate is considered a final sale and is not eligible for exchange or return.

Defective or Incorrect Items:

  • If your item shows any signs of defects or you received the wrong item, please notify us within 30 days so we can arrange for a return and replacement.

Price Adjustment:

  • If an item you purchased at full retail value goes on sale within 14 days of purchase, notify us, and we will honor a price adjustment as store credit only.

How to Start a Return:

  • Email us at customerlove@gmail.com with your order number and the item you wish to return or exchange.
  • We offer free prepaid return labels within the U.S.

Processing Returns:

  • Once your item arrives at our warehouse, please allow an additional 7 days for your return to be processed.
  • You will be notified via email once your return is processed and store credit is issued, or if your return is rejected.